Great colleagues and good time off benefits, but chat can be draining - Foundational Associate Squarespace Employee Review

4.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

time off & benefits are good! email support queue is nice best part of working at squarespace was my colleagues. everyone seemed to care and want to put forth effort to a common goal. team meetings, and cust. ops. team meetings were engaging and a nice, refreshing breather from queue. strong and connected company culture has been fostered and felt even through a remote position. honestly kept me wanting to show up even when the role felt challenging.

Cons

live chatting can be draining, especially as you try to provide a step by step support, a tailored and empathetic customer service experience and balance metrics on multiple chats at a time.

Explore other reviews about Squarespace

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work alwys

Cons

NO cons really it's all good

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

fun team and atmosphere that is all

Cons

the pay is horrible for everything you must know

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