Bad Environment - Hotel Receptionist St Giles Hotels Employee Review

Benefits, People, Location, Schedule, conditions

long hours, short staffed, ownership involvement

-High pay, daily and weekly overtime, commission program -Unionized -Benefits include health, vision, dental, limited laundry service, TransitChek -Nontraditional schedules allows for other jobs, activities, school, etc

-FOM as of this writing always effs up the schedule -Poor communication from management about schedules, changes, programs; unapologetic about it...you'll be blamed for their mistakes -No employee handbook except basic HR policies, so things often learned on the fly, late in the game -Incompetence rampant among directors; never hear from them, just bear the brunt of their mistakes -HR deathly slow about issues you bring up to them -Management seemingly unaware of union rules so keen to break them for their benefit -24/7 culture means working odd hours (graveyards, holidays, weekends etc) -Owners live in Malaysia so difficult to reach them