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Stiles Machinery

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Service employee - Service Stiles Machinery Employee Review

1.0
13 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Good co-workers in the field, very knowledgeable industry educated. Solid education department with lots of opportunities to learn about the industry and different types of Machinery.

Cons

Stiles is by far the most unprofessional company I have ever worked for. They work the FSR's like dogs, your schedule changes frequently with little notice. You will be traveling every week and expected to work a ton of overtime and fair amount of weekends too. Always seems like chaos and disarray going on. They try to nickel and dime to death on per diem, expecting you to work 12 hours a day to even be eligible for the small amount of $45.00 per day, but if you don't stay in a hotel they cut that in half, if you don't start before 7am they will deduct breakfast money. If you don't work 12 hours a day you don't get anything. The environment is very toxic with poisonous rumors about everyone in the company. The managers make accusations based on rumors without any factual proof to backup their accusations. Jumps to conclusions without getting all sides of story. Management doesn't try to handle issues with customers or employees, just tried to ignore them in hopes the issues will "go away" so they will not have to be bothered, always seemed like tried to let the office people run the department rather then stepping up to the plate and doing it themselves. Management is too busy being worried about their next vacation trip to be bothered with resolving customer or employee issues. They promise unlimited growth during the interview process, but once on board you quickly learn there is very little growth opportunities. Salaries are very low, and you're told of you want to make more money to work more overtime or sell more parts. They place unrealistic sales quotas FSR's then push to sell more parts for commissions, but the quotas are almost impossible to meet because the parts are so overpriced the customers end up buying them somewhere else.

Explore other reviews about Stiles Machinery

5.0
2 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, a lot of freedom to hit my goals, wealth of experience and knowledge to draw from.

Cons

It’s hard work and requires commitment and being organized but the rewards are fulfilling.

2.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

It's nice to be on your own in the field with some strong resources in you tool belt. The machines are fairly easy to troubleshoot once you understand how they work.

Cons

The schedule is long hours, always away from home, and dealing with poor logistics in terms of the travel. I'll 5 hours from home and then be asked to go another 5 hours out of the way before I maybe make it home late on Friday night. Other than that, there's little room for growth into management or beyond. And the management is a good ol boys club where they pick and choose which jobs go to who based on rank, not merit. Usually the techs with bad work ethic are over glorified because they make the company more service money. The reimbursement program is decent but it takes a lot of money to be on the road. And the auto program sucks...I lose more money in maintenance costs than anything else.

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