Fake culture - Stylist Stitch Fix Employee Review

2.0
15 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Work from home, schedule your own hours, employee discount

Cons

I have been a PT Stylist for over 3 years. While this is a "flexible" work from home position, you really need to find the time to work between late morning and early evening if you want to find any inventory worth sending to clients so that your metrics won't tank. While the warehouses are shut down, nothing new is coming in and inventory has been tight for over a year now with upper management telling us that it is not. While my metrics are consistently high and have even been told best on the team I am paid less than other stylists due to our zip code related "market pay". After one year and making senior stylist, you will never get another raise other than market based. So a stylist in a bigger city, who's only been with the company for a short time and possibly with terrible metrics, can make more money that a tenured stylist in a less populated area with great metrics. There are no commissions, no bonuses, and they celebrate your work milestones with a small credit to spend on SF swag and a pin. Yes a pin. The culture is very fake. They ask for feedback but they only want to hear positive feedback. If you don't have something positive to say you are told you are going against company values. Even when they are announcing bad news: ie slashing our PT sick time benefits, slashing our maternity leave, they present it in a way that it sounds like good news and so many sheep believe it! Not realizing that they are actually losing something. There is absolutely no opportunity for growth, they no longer hire FT stylists so that they can keep paying the PT stylists min pay and no benefits. This company has changed for the worse since going public and I don't see it getting any better any time soon. Stylists have been asking for a 10 hour workweek since I started and they bring it up in every call and then give an excuse on why they're never going to give it. They also have a laundry list of excuses on why we shouldn't receive merit based raises or commissions.

Explore other reviews about Stitch Fix

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The people you actually work with are actually fantastic humans and brilliant engineers. They're eager to learn, collaborate, and help no matter what level they are or team they're on. You can make real friends here.

Cons

Unfortunately, the business just hasn't been as stable as it used to be. Leadership is always changing something and there isn't as much transparency about those decisions as there once was.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

• I work with genuinely kind, supportive people who are always willing to jump in and help or give feedback to help me grow. • I've had the opportunity to partner with a variety of teams and build meaningful relationships across the business even from a remote setting. • Flexible work environment that allowed for a healthy work-life balance. • I've always felt trusted to manage my workload and bring new ideas to recruiting processes. • Mission-driven culture with employees who truly cared about helping clients feel confident in their personal style. • Great place to develop recruiting skills while working alongside talented and thoughtful teammates.

Cons

• Stakeholder alignment could take time when multiple teams were involved in hiring decisions. • I honestly don't have many cons to share. I can genuinely see myself working at Stitch Fix for many years to come. It's a company that truly values its people, and I'm proud to say I work here when people ask. The culture, mission, and people make it a place where I feel supported, challenged, and excited to contribute every day.

See reviews by: Helpful|Rating|Date|All