Takes advantage of stylist, touts a flexible job (it's not). - Senior Stylist Stitch Fix Employee Review

The number of Fixes we are expected to do per hour (4.6) is unreasonable. There often is barely anything in inventory, but our expectations remain the same. If we bring up any frustrations about ANYTHING at all on the internal message board (aka the only place we really get to talk to other coworkers) they tell you that "they hear you" and that's about it..then they tell you to reach out to your lead/manager. Every. Single. Time. "Please reach out to your lead with any more questions." Because they don't want to actually answer your question, especially when other stylists are able to see the response. During the Covid19 response they reduced all of the part-time stylist's hours to maximum 5 hours and then as soon as Stylists were able to file for unemployment (they told us to wait a certain amount of time) they upped the hours to about 10 per week, making it impossible for anyone to actually qualify for unemployment benefits - honestly, who can live on 10 hours a week at $15/hour? They just did this to avoid paying out for unemployment claims. The company only cares about itself, meanwhile, we hear all the time about how the stylists are the backbone of the company and then pull things like this over and over and over again. They only offer unpaid time off and they've reduced the amount of paid sick time so it's impossible to accrue any in a reasonable amount of time. Also they talk about how flexible the job is - but really the only way to style when there is decent inventory is during the daytime hours during weekdays. So if you're looking to take this job as a nights and weekend option, save yourself a huge headache and don't do it.