The worst executives/directors/upper management on the planet - Customer Success Manager (CSM) Storyy Employee Review

2.0
19 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The team members and team leaders are cool and fun to be with.

Cons

The top management folks are the worst. They only care about their bottom line and not their employees. Their goal is to get as much as they can from their people without fair compensation or even an incentive scheme. They will fire you unjustly without a reason or a fair process. People are unhappy with their management. They are overworked and criminally underpaid. The processes keep failing because of EXTREME micromanagement. There is also a severe case of nepotism happening within the company.

Explore other reviews about Storyy

5.0
4 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Offers work from home set-up

Cons

Salary is below the market rate

1.0
9 June 2025
Recommend
CEO approval
Business outlook

Pros

-You’ll develop resilience not because they train you, but because you’ll be forced to adapt to chaos. -You’ll learn to work fast under pressure… mostly out of fear of being blamed or let go. -You meet some talented and interesting people they will help you go through your day though they rarely stay long enough to thrive.

Cons

-The pipeline is a mess, one person’s tiny mistake can collapse everything, yet there’s no system to prevent it. -Too many people with inflated job titles doing the bare minimum while editors do the heavy lifting. -Some roles exist just to exist (like having someone just for scheduling, I got no beef with them but I first handedly experience the unfair results when this thing fail), but when that fails, it’s still the editor’s fault. -Decision-making feels like guesswork. No one takes accountability. Everything's reactive instead of thoughtful. -Editors are treated like an endless resource no concern for burnout, no boundaries, just nonstop revisions and blame. -Communication is poor. Instructions often get misinterpreted, but the blame still falls on the one trying their best to understand it. -Toxicity thrives here. Even your personal life isn’t safe here. -They scrapped "Best Edit of the Week" and replaced it with "Shoutout of the Week" because apparently, verbal pats on the back from an absent CEO are enough to keep creatives motivated. -No proper feedback loop. If a client dislikes the output, it’s always the editor’s fault. No room for context, no space for growth. -Terminations happen with zero grace. If you get a two-week notice, you're one of the lucky few. Others are dropped like they never mattered. -It feels less like a workplace and more like a test of endurance: how long can you survive without breaking?

5
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