Great Pay, Bizarre Performance Culture - Solutions Consultant Stripe Employee Review

2.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

-The pay and benefits are fantastic, and the company goes all out to make employees feel taken care of in those regards. -Some genuinely good people -The company is doing exciting things and expanding into new avenues of business

Cons

-Very PIP driven culture, while expressly tiptoeing around calling it that. Feedback I received in a performance cycle was framed as recommendations, and when asked if it was a PIP, I was told it was not. Only for it to be referenced as a "performance plan" in a latter performance review a year later, and a mentor partnership being called a "coaching plan". There's a preaching of transparency and feedback, but my managers never gave me feedback on performance during 1:1s, only to unleash a deluge of it when it was convenient for them. -Toxic politics when it comes to the AE team, there were some AEs who went out of their way to throw other members of the Account Team under the bus to deflect customer feedback on their own performance. I watched one jr AE in particular spend more time pushing a customer to support instead of selling them a solution because they were afraid of talking to them. In addition, they attempted to push other employees to take action in ways that broke protocol, and then put them blame on them. No manager support in this regard either. This particular individual would also take credit for tasks I completed, with zero pushback from management. -Lack of ownership guidance for multiple roles. The TAM team in particular seems to have a very nebulous definition of what they were responsible for. I found myself multiple times taking on tasks meant for CSMs and TAMs, and received similar feedback from my counterparts on those teams. Again, management did little to help in defining those when it was brought up.

Explore other reviews about Stripe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-Excellent Benefits -Breakfast and lunch everyday -Supportive Management -Great Pay

Cons

-Complex Product Suite -Quick ramp up

4.0
4 June 2021
Recommend
CEO approval
Business outlook

Pros

The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at Stripe who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + bonuses are ~ok~. Pretty standard for a pre-IPO unicorn, but the goal is that there will be a big pay off later (fingers crossed).

Cons

- The work life balance is *bad*. For how many products Stripe has, we are a very lean company. Too lean. There's just a lot of work, and very very tight deadlines, very fast paced, and not enough engineers and product managers to do all of it. If you want WLB as an engineer, join an infrastructure team, not a product team. - There is little to no investment in making the engineering org more diverse. This was surprising to me because of a lot of public facing company statements, but don't be fooled like I was. People (at least in the eng org) do not care about diversity. - HR sucks. And of course they would, I guess. But I had a really negative experience with HR where I walked away feeling completely devalued and gaslit. - Dev environments kinda suck and make the work a lot slower than it should be.

280
See reviews by: Helpful|Rating|Date|All