Weird culture, gilded cage - Operations Manager Stripe Employee Review

2.0
13 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Amazing benefits. Competitive pay. Thorough onboarding. Fast pace means things happen quickly. Company is wide open to hearing new ideas for growth. People hired by Stripe are intelligent, so it's a good place to learn and grow.

Cons

Cringy indoctrination process (onboarding includes various group training sessions that open like motivational seminars led by wide-eyed hipster types who say things like "alright Stripes, who's hyped to talk about infosec??" over a soundtrack of dated, light EDM tracks). Watch any Tony Robbins intro for an example. They like to talk a big game about work/life balance, but peers don't support each other and it's toxically competitive; even people with nothing to gain from undermining you might stab you in the back, which means you spend a lot of time watching your back instead of doing your work. Bad management on various levels, the worst being: management struggles to provide clarity around orgs' true goals and tends to fall back on threatening vs coaching other managers. Middle managers are overburdened and don't have time to focus on the people management aspects of their roles. Don't get me started on the sappy branded playlists, of which there are many.

Explore other reviews about Stripe

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Very fast moving env , colleges are good

Cons

nothing to say here , i am good

4.0
4 June 2021
Recommend
CEO approval
Business outlook

Pros

The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at Stripe who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + bonuses are ~ok~. Pretty standard for a pre-IPO unicorn, but the goal is that there will be a big pay off later (fingers crossed).

Cons

- The work life balance is *bad*. For how many products Stripe has, we are a very lean company. Too lean. There's just a lot of work, and very very tight deadlines, very fast paced, and not enough engineers and product managers to do all of it. If you want WLB as an engineer, join an infrastructure team, not a product team. - There is little to no investment in making the engineering org more diverse. This was surprising to me because of a lot of public facing company statements, but don't be fooled like I was. People (at least in the eng org) do not care about diversity. - HR sucks. And of course they would, I guess. But I had a really negative experience with HR where I walked away feeling completely devalued and gaslit. - Dev environments kinda suck and make the work a lot slower than it should be.

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