Do NOT care about their employees. - Sales Associate Sunglass Hut Employee Review

2.0
29 Apr 2021
Recommend
CEO approval
Business outlook

Pros

It’s easy and you get free eye exams.

Cons

Denied unemployment to all PT at my store last year. Took away health care from all PT company wide in the MIDDLE of the pandemic. Demand that you are available in the middle of the work day in the middle of the work week for online education, even if you only work for SGH once a week - this is inconsistently enforced from manager to manager, as I refused to gamble my full time job that provides health insurance to attend these completely uninformative education sessions and was forced out of the company for it, the SGH at the next mall over doesn’t enforce it at all. Too much commitment is expected outside of available hours of employees that they demoted, took away benefits from, and only pay $10/hr. They say “inclusive” but denied my coworker his licensed support animal (a 15year old 3lb dog that slept in the back room the whole shift at a dog friendly mall), and they were economically insensitive to employees by demanding they bought new clothes after they demoted our entire store in hours, benefits, and pay.

Explore other reviews about Sunglass Hut

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

4.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

See reviews by: Helpful|Rating|Date|All