Great pay and benefits, but product lacks excitement - Manager Support.com Employee Review

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

Explore other reviews about Support.com

5.0
6 July 2023
Recommend
CEO approval
Business outlook

Pros

A great work from home job answering calls and helping customers.

Cons

Repeditive work can get old at times.

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

none. none. none. none none.

Cons

Lack of proper compensation for the job duties, they'll tell you "as assigned" which translates to: here's more responsibility but were not going to compensate you for it. Forced 1:1s even when no issues are present, they make up issues. Forced to attend meetings about absolutely nothing that waste time. and so...SO much more, just don't bother.

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