Training was the best, taking calls were easy but management tiresome. - Client Service Technician Support.com Employee Review

3.0
11 May 2022
Recommend
CEO approval
Business outlook

Pros

Training was long and thorough. Fairly easy job.

Cons

After training, people were less likely to answer your questions. Everything was done over chat and you couldn’t get in touch with management when you needed.

Explore other reviews about Support.com

5.0
6 July 2023
Recommend
CEO approval
Business outlook

Pros

A great work from home job answering calls and helping customers.

Cons

Repeditive work can get old at times.

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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