Don't do it - Remote Support Tech RST Support.com Employee Review

1.0
20 June 2023
Recommend
CEO approval
Business outlook

Pros

If you absolutely can't find any other job... well not ever then. They will hire anyone, people rage quit faster than they can hire people.

Cons

After 35 years in the working world I would say hands down it was the worst experience of any company I been associated with. After five years and 50,000 calls... don't expect a raise. You will be micromanaged every minute you work. And expect a review with your stupervisor every week to criticize everything you said on every call. Have a big tolerance for being criticized.

Explore other reviews about Support.com

5.0
6 July 2023
Recommend
CEO approval
Business outlook

Pros

A great work from home job answering calls and helping customers.

Cons

Repeditive work can get old at times.

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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