One Thing is For Certain at Surf Air, Expect Turbulence. - Sales Surf Air Employee Review

2.0
27 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Good networking with members, however they are likely upset with you for some reason or another due to poor service. Flexible vacation.

Cons

A group of about 4 unqualified people run the show here. Your performance is irrelevant, what the members ask for is not important and decisions are made based on ego and not strategy. New/fake products are made up daily and pitched to prospective members, you will be asked to do bait and switch sales, told to lie/charge fees members didn't approve, and be harassed/shamed if you raise questions or don't comply with management. Most employees are underpaid with the promise that big things are coming, when in reality the company is burning through cash and always at the edge of catastrophe. Recently, for example, instead of enhancing the schedule + promoting within they front load all their money to buy out a competitor who is under FAA investigation, thinking this will help them own the marketplace. You can't dominate any industry without trust and good leadership. People don't trust Surf Air and the company leadership keeps widening the gap to profitability. There is a reason they've lost over 50% of their customers the past 5 years- lawsuits, false promises, overcharging, canceling routes, canceling flights, you name it. All while placing the burden on employees and not leadership. One thing is for certain at Surf Air, expect turbulence.

Explore other reviews about Surf Air

5.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

In transition phase currently so a lot of changes, but making a lot of progress towards transforming. Flexible schedule, management, location.

Cons

In transition phase currently so a lot of changes.

1.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Innovative company, market pay and good benefits.

Cons

Unprofessional staff, cliques within departments and toxic work environments.

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