Pay - Sales Representative Sutherland Employee Review

3.0
25 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Able to work from home. Good technical support. Working from home gives you an opportunity to work if disabled, save on transportation costs and business clothing costs.

Cons

Very disorganized during initial training session. Many of the lower-level managers were petty and disrespectful. Little opportunity for any advancement. Low pay for skill level required. The one 800 flowers program I worked with had no opportunity for bonuses and was very stressful. Management kept a tight leash and very critical if you took a short bathroom break. Less stressful working in an actual office with coworkers than working for this company at home

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Sutherland Response
10y
I am so sorry you feel this way. Perhaps we can learn from your experience. Despite present circumstances, we still value your opinion and would welcome your perspective. Please direct your feedback and suggestions to beatriz.terrazas@sutherlandglobal.com. We would love the chance to improve. Thank you.

Explore other reviews about Sutherland

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Full time ,equipment provided by company, many different projects hiring. 401k, very hands on company

Cons

Depending on the project your on project. On camera with photo taken every 3 mins for remote.

1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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