CPMC - good place to work - Anonymous employee Sutter Health Employee Review

4.0
9 Nov 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I can speak for the division I worked. It was great because of opportunities to learn, co-worker encouragement, co-worker attitudes towards a life-work balance, opportunities for advancement. The organization as a whole offers fantastic benefits and a good compensation package. There were always workshops to attend to add to one's knowledge. Patient safety is highly valued, from what I saw.

Cons

The actual manager of my division was on a strange power trip, and made a lot of decisions that seemed unwise and were totally out of touch with what her subordinates thought. However she didn't work there very long since I think she was eventually let go after I left. CPMC has an integral wellness center, but there are still many unhealthy things about the hospital - the cafeteria food was plain bad and artery clogging, cafeteria cleanliness seemed to be low priority, and the hospital doesn't even do basic recycling or other environmental practices. (Perhaps this has something to do with the unions there?) In the research division, all the studies were pharmaceutical company sponsored, but I wish there were more studies focused less on pharmaceuticals and more on overall treatment and overall patient wellness.

Explore other reviews about Sutter Health

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The top-notch professionalism work-culture is what made me decide to switch from a contract-worker to a full-time RN.

Cons

I wish that the N95 mask requirement was included while I was in Chicago in my remote physical and urine drug testing during pre-employment. I had to fly in SF for one day to meet the N95 fit requirement then fly back to Chicago to spend more time with family.

3.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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