Absolutely Awful - Coordinator Sutter Health Employee Review

1.0
8 Aug 2022
Recommend
CEO approval
Business outlook

Pros

A couple times the manager brought in some donuts I guess, which is a nice gesture, but this is not a third world country, I can get my own donuts, thanks. There are no pros to working here. This place will destroy your mental health so just don't even think about it.

Cons

High turnover, understaffed, terrible morale. I was never actually oriented or trained to do the job I was hired for. That should have been the only red flag I needed, but I stayed a bit longer unfortunately. Downright disrespectful, unprofessional leadership, managers who make you feel inadequate and at fault for anything and everything despite not even training you appropriately for the job. No one is willing to take responsibility for anything and are unwilling to admit that they don't have the time or resources to handle their workload. Too much ambiguity with job responsibilities and expectations. People will walk all over you, call you incompetent, and you're just supposed to apologize to everyone for being stupid I guess? And pretend like everything is okay? And that you're not understaffed, it's just that you're just a useless piece of human trash that can't do the job of 8 people apparently? The CEO of this hospital is abusively rude and will completely ignore you even if you're standing in an elevator with her and saying hello. That's a huge red flag, and really all that needs to be said about the culture - YOU WILL BE IGNORED HERE, READ IT LOUD AND CLEAR. Enjoy the gaslighting, I hope it doesn't burn the building down. I have no respect for the leadership at this place. As others have said - RUN far far away. There are other jobs, there are places that will invest in you and value you. But this is not one of them.

Explore other reviews about Sutter Health

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy my team,, they work together alot

Cons

It’s far from my home

3.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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