Decent work place - PSR III Sutter Health Employee Review

3.0
20 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Fair and acceptable pay, good health benefits.

Cons

Company forces you to use PTO for everything. You can't take time off or even request it in the future unless you have enough PTO in the bank to cover the whole thing. They take your PTO for every federal holiday, every time you're sick, or any doctor's appointments you might need to have - it makes it very hard to build PTO unless you've been here for many years. They expect you to come to work when you're sick if you don't have enough PTO and not take any personal time or vacations for years straight. I've worked for big companies in the past and never have I worked for a company with these type of PTO policies. This needs to change. Employees here work HARD, we dedicate our lives to Sutter and DESERVE to take vacations, be able to stay home and get better if we are sick, or have doctor appointments if we need them. I think these policies are a big, big issue that drastically decrease the value of working at Sutter for potential and current employees as it largely affects the work/life balance.

Explore other reviews about Sutter Health

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

The top-notch professionalism work-culture is what made me decide to switch from a contract-worker to a full-time RN.

Cons

I wish that the N95 mask requirement was included while I was in Chicago in my remote physical and urine drug testing during pre-employment. I had to fly in SF for one day to meet the N95 fit requirement then fly back to Chicago to spend more time with family.

3.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Leadership trainings, conferences, educational opportunities, Senior leadership seems to respond to employee feedback, Great organizational transparency and clarity around goals and direction, Front-line leadership receiving recognition more often, Fair (not amazing) compensation and benefits overall, Organization seems to be healthy and growing which is encouraging for job security and retention.

Cons

Unsustainable front-line leadership expectations, responsibilities, and tasks without providing support from supervisors or assistant managers specifically in San Francisco campuses, High burnout risk among front-line leaders which is continuing to increase, Growing list of contradicting or conflicting priorities. Patient experience scores have improved greatly in SF but patient quality/safety and employee satisfaction has become the apparent cost of that, Very unreasonable span of control for front-line leaders, i.e. way too many direct reports, Meeting metrics and KPIs at all costs is the message being received. Front-line leaders are left scrambling to reach the data points (regardless of the methods), to get there. In other words, we might be meeting the metrics and KPIs on paper, but that doesn’t necessarily mean the real purpose or reason behind those metrics is being performed. We’re just desperate to keep our jobs, The leadership culture in the last 6-9 months has shifted towards motivation through fear. Fear of losing our jobs or bonuses rather than motivation by providing actual daily support in doing our jobs and genuine concern and encouragement to succeed.

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