OK - Anonymous employee Swarovski Employee Review

3.0
2 July 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits, holidays and vacation

Cons

limited growth and very small salary increase

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Benefits, holidays and vacation”. At Swarovski we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. We are also proud as part of our compensation program to offer a generous merchandise discount, flexibility in scheduling and a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees, including the ability to participate in our 401K. As for your Cons “limited growth and very small salary increase”, we also our proud of our record of promoting from within and working with each individual employee to establish goals and a career path to help them get to the next level. In addition we have an open-door policy and encourage our employees to reach out to a member of our management or HR Team to make sure their concerns are addressed and handled strategically and effectively in a timely matter. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback will be shared with upper management as feedback is crucial to the betterment of the company. As always, we wish you much success in your future endeavors.

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Pros

Family owned great place to work

Cons

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2.0
24 Mar 2026
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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