Good employer - Managing Director Swarovski Employee Review

3.0
19 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Good compensation package and benefits

Cons

Need more compelling values to the employees

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued and based on your review it seems you felt that we valued your work and paid you fairly. However, it seems that you did not find our values compelling, perhaps in your office the values and our pillars were not discussed as often as they should have been. “Swarovski adds sparkle to everyday life with high-quality products and services that exceed our customers’ desires. - We inspire our colleagues with innovation and reward their achievements while striving to expand our market leadership. - We assume accountability for our actions as a responsible corporate citizen and make decisions that positively influence our world.” Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback about our values and motivating our employees will be shared with will be shared with Global HR and upper management as feedback is crucial to the betterment of the company. We wish you much success in your future endeavors.

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5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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