It was an alright experience - Sales Advisor Swarovski Employee Review

3.0
8 Nov 2019
Recommend
CEO approval
Business outlook

Pros

60% staff discount Kind co workers

Cons

Not really exciting, doing the same thing everyday

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when employees want to share their positive experiences with us and are glad to read that you enjoyed the “60% staff discount” although the discount varies by market we are thrilled when are employees can showcase our merchandise and thus in all markets offer a generous staff discount. We are also glad to hear you worked with “Kind coworkers”, at Swarovski we pride ourselves on fostering an inclusive environment where teamwork can flourish. We are sorry however to hear that you did not seem to feel challenged and felt your role was “Not really exciting, doing the same thing every day”, unfortunately this is the nature of retail, the work can sometimes seem repetitive, but we try to engage our customers and offer new and exciting products and to have in store events, to encourage them to visit and provide our associates with additional opportunities to reach out to their clients. As for your advice to management, please be assured that at Swarovski we strive to create a positive, inclusive work environment in each of our stores and corporate offices and will not tolerate any type of discrimination or harassment, to achieve this we have open-door policy and encourage our employees to reach out to their manager, a member of upper management or HR at any time to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees, can we improve and remain relevant in today’s ever-changing world. Once again, we want to thank you for taking the time to leave and wish you much success in your future endeavors.

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Pros

Family owned great place to work

Cons

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2.0
24 Mar 2026
Recommend
CEO approval
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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