Swarovski - Sales Assistant Swarovski Employee Review

4.0
19 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Good employee discount Friendly staff

Cons

Bad management Long hours

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Swarovski Response
6y
Thank you for taking the time to leave a review, at Swarovski we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, and Glassdoor is a platform that helps us understand what our employees are thinking. Of course, we are thrilled to read your list of Pros: “Good employee discount Friendly staff”, the employee discount is one of the most revered benefits we offer, and we love to see our Sparkling employees wearing our amazing products. We are also glad at your location that you worked with a good team as one of the cornerstones to our success is an inclusive environment where teamwork can flourish. As we are not sure what location you work at, it is not easy to address your concerns " Bad management - Long hours". At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have an open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. Our hope is that current employees will share their concerns and ideas for the betterment of the company with their immediate supervisor, a member of the HR team or Sr Management. As you are no longer working for us your concerns will be shared with Global HR and Sr Management in the London district as only with open and honest feedback can we improve the work environment. Once again, we want to thank you for leaving a review and to wish you much success in your future endeavors.

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Pros

Family owned great place to work

Cons

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2.0
24 Mar 2026
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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