Swarovski - Christmas Casual Swarovski Employee Review

2.0
3 July 2020
Recommend
CEO approval
Business outlook

Pros

Great employee discount, being able to wear newest pieces, flexible shifts

Cons

Favouritism of management decides how many shifts you'll get, with some casuals not having equal learning opportunities. Lack of culture and certain employees unfriendly. Casual racism, such as targeting certain POC to wear deodorant/hair styling During holidays, up to 3 hours standing at the door holding a tray of products, can hurt back.

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are proud to offer a generous employee discount, and we love when our amazing staff can showcase our equally amazing products. Christmas is usually a very intense time in our stores and the work of people like you is invaluable to us. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are sorry to hear that you did not feel that way. It's a commitment for us to do even more for our corporate culture. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

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Pros

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Cons

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2.0
24 Mar 2026
Recommend
CEO approval
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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