Don’t work here - Sales Associate Swarovski Employee Review

1.0
19 July 2020
Recommend
CEO approval
Business outlook

Pros

50% discount that u honestly can’t use with how little they pay

Cons

Manger is lazy doesn’t do anything besides sit in the back and complain about her life makes other employees feel degraded nobody takes care of employees pay the least amount for the most amount of work

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee feel that they are heard, valued and enjoy working for the Company. We are very sorry to hear you feel our compensation and benefits offerings do not meet your expectations. We strive to remain competitive in the retail industry by reviewing our compensation and overall benefits practices. Swarovski offers generous incentive plans based on individual sales performance and meeting sales targets. As for your concerns about your manager, it is our common responsibility to make Swarovski a great place to work. Whenever we share our opinion, we are contributing to creating an improved and engaging work environment. To bring this continuous listening approach to life, we provide many ways to share one’s opinion. Your manager should always be there to listen, counsel and provide support. Your local Human Resources Business Partner is available for you, they too provide trusted HR guidance. We want to ensure you your review will be shared with the upper management as this kind of feedback is crucial to the betterment of the company. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Explore other reviews about Swarovski

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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