Amazing history - lacks progression - Communications Swarovski Employee Review

3.0
11 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Great team, good salary and a brilliant history

Cons

Too many layers of management to go through to get one idea passed Lacks progression (ideas, employees and A lot of politics within senior management

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. In order to retain its strongly competitive global position, Swarovski continuously looks for ways to improve and adapt its business and processes to stay one step ahead. Changing ways of working naturally includes a learning curve. The major change we are going through requires also well-considered decisions. Therefor we count on Swarovski’s employees patience and support. We are always striving to grow and improve as a company and we can do it only when you share your opinions. Once again, thank you for the review and we wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

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5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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