Good depending on Management/Location - Sales Associate Swarovski Employee Review

4.0
23 Oct 2020
Recommend
CEO approval
Business outlook

Pros

You get a 50% discount on everything except SCS pieces and $100 allocation if you're a PT and $200 if you're a full time every 3 months. You wont get fired or punished if you don't hit your goals because you don't make commission. You do get a store bonus if your team hits the monthly goals.

Cons

Pay is okay not that good. You will probably never get a raise. Even if you bring something up to the manager, they probably would let you handle it. Don't expect a raise or a promotion even if you go head over heels for the company. Just do the bare minimum is my best advice. Sell and that's it.

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Swarovski Response
5y
Dear Colleague We are very sorry to hear you felt the pay are not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. If you are interested in growing with Swarovski, we encourage you to work with your manager on an Individual Development Plan to help you achieve the training and development you need for an opportunity either in our stores or corporate offices. We enable you to further your career by recognizing and nurturing your potential. Therefore we have a wide variety of training and learning opportunities. You can gain experience by learning on the job, as well as through project assignments or even international assignments. If you have any concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Here at Swarovski we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We hope you enjoy working at Swarovski and wish you much success in your career.

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5.0
20 June 2026
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CEO approval
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Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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