MRG/Swarovski - Sales/Management Swarovski Employee Review

1.0
1 June 2014
Recommend
CEO approval
Business outlook

Pros

I really cant say what the Pro's are at this place. There really aren't any I was mislead. Middle Management and Manager's are horrible. One sided and say things out of the way and bully you just like a review I just read. They are Caddy and Gossip about everyone. I'm from out of town and took this job and it's the worst Job I ever had in my adult life. Discount only perk!

Cons

Goal is to high for selling you never can make it. They bully you and write you up for everything. Management is caddy and they hire to many young kids for manager's and supervisors. They don't teach you anything. Very misleading sales goal is to high and you never can meet it. They like to pit you against other co-worker's. Discount would be a pro. Anything else is misleading. Manager never ask you about days off they just make out schedule. They make out schedule to far in advance. You have no private time someone quits every week. you sales thousand's and get horrible gifts and incentives. You have a lot of issues contacting H.R. Manager's never listen. You will have such a hard time making commission and you will get wrote up for not meeting goal. You have to work a lot weekends. Hard getting time off etc. You have to do so many things and it's unfair and bias like the other review stated it's very true. Bad work environment. You have to complain to higher up's for help and the DM's are so caught up in other things they don't check on there Sales Worker's.

Explore other reviews about Swarovski

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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