It is all about cost cutting - Anonymous employee Swarovski Employee Review

3.0
22 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People who care about the product

Cons

Cost cutting everywhere. Alexis needs to please the stakeholders and the question is who will be fired next. Giovanna Engelbert dictates the entire product facilitation. Would be great to create some surveys and ask if the audience would actually like the product or not. Pure dictatorship and a one-woman show...

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Swarovski Response
3y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

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5.0
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Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
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Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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