Lack of boundaries, toxic environment BUT nice pay and perks - Sales Consultant Swarovski Employee Review

1.0
4 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The bonus and seasonal commission is quite nice. I had some nice experiences with customers and enjoyed my coworkers. Our DM was quite kind and really good at teaching workers without being harsh. This experience taught me lots about standing up for myself, which is a huge plus.

Cons

The manager would make a lot of us cry because of her harshness, Really pushy for sales. My boss would frown upon me spending time with customers who look like they won't spend big bucks (racist undertones tbh...). Quite a toxic workplace, but a beautiful store. Also you are pressured to work more hours than you agreed to :/

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Swarovski Response
2y
Thank you for bringing this to our attention. Here at Swarovski, we believe in fostering a positive culture where communication and openness is critical. We value all of our employees and customers and will do our best to use your review for the improvement of the company. Please be assured your feedback was shared with the upper HR team. We wish you all the best both professionally and personally.

Explore other reviews about Swarovski

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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