Would Not Recommend. - Account Coordinator Sweetwater Employee Review

3.0
12 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Great people on the sales floor but unfortunately the company as a whole does not value these individuals.

Cons

Low pay and benefits are praised by the community, but really aren't worthwhile. Very little opportunity for upward mobility.

avatar
Sweetwater Response
3y
Thank you for your feedback. I'm sorry to hear that you did not have a more positive experience with us. Regarding your comments about upward mobility, our employees earned 391 promotions in 2022. This was up 15% over the prior year. In addition, we offer free training programs and tuition reimbursement so employees can invest in their personal and professional growth. We've been very pleased to see just how many of our team members have been growing their careers at Sweetwater but we'll keep working to make even more opportunities available. - Jeff Ostermann, Chief People Officer

Explore other reviews about Sweetwater

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

See reviews by: Helpful|Rating|Date|All