Not what i expected. Has pros and cons though. - Baggage Handler Swissport Employee Review

2.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Salary was exactly the way it was agreed upon. Payment always on time. You get paid for holidays and Sundays.

Cons

The work hours far exceeded the agreed upon 8 hours, with 0 overtime pay, your shift started ~2 hours before the first flight landed and ended shortly after the last flight of the day successfully took off, resulting in 12+ (up to 16 on days with a lot of flights) hour work days regularly. You were , technically , free to leave work in between flights but since you had to be there beforehand, you almost never get to use that "privilege". You work 5 times a week but you don't get to do anything outside of work those 5 days. (For context we were a smaller airport, everything i said applies to that airport only since i cant know how they operate beyond that)

Explore other reviews about Swissport

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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