Job was good, airline was good, Swissport not so much. - Passenger Service Agent Swissport Employee Review

3.0
23 Sept 2018
Recommend
CEO approval
Business outlook

Pros

I loved the people I worked with. There were only 30 of us working for my account so we were like family. They encouraged us to learn all of the positions in association with the flights so the job was challenging and certainly not boring.

Cons

The software was so antiquated that the computer systems and procedures made the job more difficult than it had to be. Obtaining required or replacement uniform pieces was a joke. Don't gain weight, or have your colors bleed on the wash because then you won't be in compliance.

Explore other reviews about Swissport

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

2.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

There is plenty of available overtime.

Cons

Horrible work-life balance. Leadership is checked-out. Corporate is unreachable.

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