Worst company nothing but lies - Passenger Service Agent Swissport Employee Review

1.0
27 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Get experience with some amazing accounts

Cons

This company is nothing but lies! They tell you when you are being interviewed and through out training about all of these benefits you will get at 6 months. When time comes around and you start asking questions they don’t like it and will put a target on your back. They tell you that you are going to get x amount of hours but that never happens. You are Lu it if they even pay you for what you worked. Our pay checks have not been correct in over 10 weeks. I’m still waiting on pay from 6 weeks ago. The managers and the corporate office here never answers emails, test, or calls.

Explore other reviews about Swissport

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

See reviews by: Helpful|Rating|Date|All