HR is a disorganized mess - General Manager Swissport Employee Review

3.0
19 Apr 2022
Recommend
CEO approval
Business outlook

Pros

You have a semi decent job depending on the level you're at

Cons

Disorganized company, constantly changing objectives, no real continuity in leadership. One day they are driven by accountants and just are concerned about the bottom line, the next they are worried about operations and safety. The everyone really doesn't know what the driving factor is behind the company. Oh and they take forever to pay if you get a raise. I got a raise in July of 2018, it wasn't reflected in my paycheck until February of 2019. Then they also paid my retro as a lump sum, and I got screwed on taxes. So that was nice, that happened to me 3 times while with the company.

Explore other reviews about Swissport

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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