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Synaptic Advisors

Is this your company?

(aka Synaptic Advisors) Cold, mercenarial approach to consulting - Senior Solutions Architect Synaptic Advisors Employee Review

1.0
4 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Note: they go by "Synaptic Advisors" now, but haven't updated GlassDoor yet. * Smallish, "entrepreneurial" company with good partner relationship with Salesforce. * Fairly motivated employee base (as of this writing) * Reliable project pipeline * Historically, work-life balance and employee retention were prioritized over cold business choices. I have talked to multiple long-time and former employees that received exceptional accommodation, but this seems to be an obsolete policy.

Cons

* Family-owned business, which means that family members are hired and promoted independent of merit, and non-family-members are limited in advancement potential * Initiatives to develop better and more consistent project processes and technical collaboration are consistently unfunded, unsupported, and forgotten within a quarter or two. * No respect for experienced technical consultants from management * Over-emphasis on paper performance metrics as required by Salesforce * High turnover of technical and management team, especially experienced and competent leaders * Executive team espouses "transparency", but typically chooses narrative convenience over honest and nurturing employee relationship-building * Employee policies are based on perceived "industry norms" rather than actually listening to what people want * Projected culture of "family" atmosphere is provably false: Senior employees are regularly and predictably laid off with no severance or reasonable notice at the end of Fiscal Quarter or Year * Has been promising to support employee profit-sharing and equity for years, but somehow this is always "in progress" and "more complicated than we thought", even though executives and family members are paid and bonused in shares and options * Payroll frequently delayed to satisfy Accounting needs * Performance Review process is performative and designed for the convenience of management, rather than to support employee development Essentially, this company seems to have been started with good intentions several years ago, but has failed to build the infrastructure required for healthy growth. Since the successful "Youreka" product group split off into its own company, it's just a matter of time before Salesforce or another consulting company makes an offer, and the current execs get to cash out. The best time to get hired was probably 5 years ago.

Explore other reviews about Synaptic Advisors

5.0
3 July 2023
Recommend
CEO approval
Business outlook

Pros

Salesforce consulting is a fast moving ecosystem and one of the things I feel sets this team apart is the willingness of everyone to pitch in on new or complex problems. We support a couple of industries and being able to get help with industry specific topics I've never seen before is essential. I can honestly say I trust the team to give me backup.

Cons

As a boutique firms, at times we have to go outside the organization to supplement our skills. I do feel however that we keep our focus pretty well. We don't just say yes to any project that comes along.

5.0
19 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company and team is amazing. If you have the opportunity to work here, you're going to be happy or they're going to do everything they can to make you happy. Flexible hours, work from home, free snacks/drinks, a very understanding management/HR team, rewarding work, helpful teammates. They have great benefits through Blue Cross Blue Shield, they're fair with Holidays/PTO and are very supportive of traveling/taking vacations. We get reimbursed for several different perks including up to $30/month for a gym membership, up to $50 toward a massage yearly, up to $80 spent on a National or State Park Pass, and up to $160/year on adventure activities like golfing, kayaking, etc.

Cons

Can't think of any at the moment, they are so supportive of whatever you need and the CEO reaches out to you numerous times asking how everything is going, your thoughts on improvements etc. My previous job I met the CEO one time but never heard from him other than that and I worked there for 3 years.

2
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