Pros
Everyone is really nice there. If you make mistakes they understand and work with you to fix any problems. Good, paid training. Flexible work schedule to a point...as long as you can find someone to trade shifts with. Worked from home.
Cons
If you are hired as a part time employee, you're told that you can never be full time. As part time, you have to work on at least one weekend day which was bad for me because I had a second job that I performed on Saturday and then I worked for Synchrony all day Sunday and because of this I was never able to spend time with my kids. Pay wasn't as much as I hoped for. Work was very tedious and monotonous which made each shift seem like forever. Very little time for lunch. Didn't have time to cook and eat, just one or the other. Agonizing log-in procedure each shift.