Pros
Work from home. Pay was competitive. Change freeze from mid Nov to Early Jan reduced workload slightly during the holiday season.
Cons
1. Synchrony IT is offshoring TOO MANY JOBS. 2. Way too many hours. Very common to work 40 hrs on dayshift and another 10-20 at night doing changes or change/troubleshooting support. Week after week. 3. I left after 1 year because I hated it so much. Culture not a fit. 4. No uniformity of strict change management between departments. Eg...Server team changed stuff on the fly with almost no oversight while Network teams had their changes reviewed scrupulously. Then when stuff broke Network team blamed when it was ALWAYS the server(or application) teams at the root of the problem. 5. If you are an independent thinker youre not going to like working at Synchrony. If you like being blamed for the problems of other teams, and then required to locate the sources of the problems they caused(of course ALWAYS without root access), under the gun when stuff is broken at 5AM and they start business at 6AM, you will love being a Network Engineer at Synchrony.