Crushingly disappointing - Anonymous employee Synchrony Employee Review

1.0
13 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pleasant people, nice building, free snacks, free coffee, occasional free pizza, management is considerate

Cons

-If you are under the age of 45 walk away. They can use the brand name of their old parent company for another three years to sucker in new grads and they will. This company recently spun off and they're a bit of a mess. -Understaffed and at the same time bloated with employees who coasted through when this company was with GE. The best GE employees (there were a lot of them) bailed out before this company split away. Synchrony legacy employees haven't bothered to further their education in decades. It's going to show now that they have to ramp up IT project work/ finance platforms and can't rely on their parent company anymore for brand name and support. The IT platforms they do have are archaic, it will stay this way because legacy employees jobs depend on them not having to learn new languages/ systems -Trying to be hip and have a startup atmosphere. (In a patronizing and ham-handed attempt to attract "millennials" they quickly set up an "innovation station" complete with an indoor putting green) now that they desperately need younger people- don't fall for it, the support and manpower just isn't there and they backed the wrong horse when it's comes to mobile payment platforms -Most employees are generally nice but have zero candor, creativity, and judgement. They honestly just want to coast through the day and go home to their families. For a younger person eager to role up their sleeves and build something this is crushing. For a company recently gone public, it will really slow them down. -They try to position themselves as an analytics and marketing company, at the end of the day they are still a low tier credit card company that targets people with the lowest credit quality relative to other lenders. Their collection methods and platforms give them terrible reputation and it shows even more without the GE brand name -North Stamford location very far from metro north, (move the HQ! You're a new company now!!) I mention this because it can't be helping with retention of new talent they need badly

Explore other reviews about Synchrony

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work and life.

Cons

A lot of procedures and meetings. Have to work on Indian timezone.

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