Success with Synchrony Financial - Customer Service Representative Synchrony Employee Review

4.0
15 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Clear and positive communication exists between each layer of management and subordinates as well as with clients and customers. Everyone I've interacted with thus far has been very encouraging about my new position with the company. The benefits offered to new hires are also wonderful

Cons

As a relatively new employee, I haven't yet experienced cons with the company. I've heard a few coworkers mention wishing there was a café on site. As with most call centers, tight attendance guidelines make it more likely that workers will come to work sick. That 'con' is prevalent with any work position that requires good attendance, though.

Explore other reviews about Synchrony

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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