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      Synchrony

      Engaged employer

      Synchrony reviews

      Mentally Draining - Customer Service Representative Synchrony Employee Review

      2.0
      2 May 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      My manager was great and very supportive

      Cons

      Heavy Workloads, Doesnt have much resolutions for their customers so a lot of time agents are blamed. You get like 10 secs of breathing time before you receive another call. very exhausting for a low salary job

      Explore other reviews about Synchrony

      5.0
      3 June 2026
      Avp-operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

      Cons

      Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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