9y
Thank you for your feedback. We did disclose we were a small company and that training was mostly hands-on. One of the reasons for hiring in this position was to free up the Sales Managers time to create comprehensive training, which was discussed during negotiations. The territory given was the most lucrative in our service area, a large portion of house account transitioned. However, after 20+ years of loyalty it would be detrimental and irresponsible to transition those accounts to a Representative that not only was new to the industry but new to business to business sales. Once this Representative was well established and proven, then most of those accounts would have been transitioned, which was also communicated at the time of job offer. The potential was great due to the Owners contacts and several accounts were landed due to the tenure and built relationships that were immediately given to said Representative. The pay structure was explained and full disclosure was given in relations to time that must be invested by the Sales Representative to reach income goals. Confused on the numbers that were calculated, since there was no access to the current business books, only the small accounts that were given in the short amount of time with our company. Benefits including time off are structured the same to not discriminate. We believe we were open to new ideas, and excited to have input. However given the short three months with our company we certainly did not have an opportunity to act upon suggestions. Had the former Employee committed to the projected plan, the income potential was certainly great and proven over several decades of industry leaders. We believe we are fair with our expense reimbursement and have since researched our industry to find we are more than competitive, and were considering increasing the pay for mileage which has now been implemented. We did in fact have some personal issues that caused some short term frustrations. It is disappointing that a team member did not have the same compassion that we extended when they had personal issues that not only distracted them, took them away from work but affected their mood. We are all human and believe we the type of company that supports each other. We offered and still do, every flexibility to include work hours and working from home to our Sales team to include a new laptop to accommodate flexibility. Very confused on the micromanage comment? Goals were put in place, commission structures increased with tenure, however if a Representative leaves within a couple of months they have not given the opportunity ample time to build that business to flourish as they committed to originally. There are positives and negatives to every size of company of course. We believe we offer a career opportunity and a personal commitment vs. some of the large companies whom many have proven to have no personal interest when laying off or making business decisions that affect their Employees lives. We wish you every "big time" success.
