Going straight into the toilet - Customer Operations Specialist Syniverse Employee Review

1.0
19 Sept 2023
Recommend
CEO approval
Business outlook

Pros

You might have nice coworkers. That's about it

Cons

They spent millions of dollars to "rebrand" and redo the floor plan. The rebrand was basically a new font and new colors, and the floor plan was a loud and overly bright open floor plan. They claim to be "the most connected company" but their own IT is decades old. They do mass layoffs all the time. Huge swaths of people fired right before Christmas. And then the employees left have to do double and triple the work to make up for it. Two years into my employment the director of my department was fired, and my manager had to take on her duties with no compensation. Then just a few months ago the manager was fired, and now the team lead (who probably makes$20 an hour) is doing the job of the manager and director before her, and training the new manager that knows nothing of the department. You will be a number and nothing more to upper management. They don't believe in Cost off living adjustments. They will brag about profits during All Hands meetings, and then say they can't afford to give raises. Don't bother working hard because you will NEVER get a raise Avoid at all costs

Explore other reviews about Syniverse

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Helpful management and co workers

Cons

Many layers of management which require lot of coordination. Knowledge share issues

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good manager, flexible PTO

Cons

Slow on innovation, ideas, and new technology

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