Flexibility and respect should never be a one-way street - PCI Associate Sysnet Global Solutions Employee Review

Easy work, fun environment go for it

Little money but can earn commissions

Sysnet is essentially an outbound call center. Depending on what campaign you get, you can get alot of calls or none at all. The good: There is mid month meals and it's in a conventiont location. Good for saving money on a minimal level. There could be alot of downtime. They promote internally for most positions. Anybody who interviews for the position gets hired, literally.

The bad: However, the job is definitely a job you get for no more than six months and move on. Call center agents are essentially treated like work bees, and managers (who are former call center agents) are definitely not qualified for their positions and make the work place environment laughable. Most of them are uneducated on the collegiate level, and unqualified. HR is non-existent. They also fire people who put in their two-week notice, and no not honor people's request for annual leave. Management also hires and fires regularly. The turnover rate is very substantial. Management fires a ton of agents and then hires a ton of agents to the training class right after. Agents generally do not last more than six months in the position and are replaced regularly by the incoming class. Even non-call center agent employees experience high turnover. If accepting position, definitely be aware of being on time and tardies. To conclude, this is a dead end job. Get in, interview with better companies, and move on as soon as you can. Last note: If I worked in corporate for another company looking to outsource a call center I would definitely not chose Sysnet. The pay for call center agents is substantially low and causes them to have below quality customer service. - [ ]