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Sysnet Global Solutions

Is this your company?

Not honest and degrading company. Accept the position as a transition until you are at a company you are happy with. - Anonymous employee Sysnet Global Solutions Employee Review

1.0
12 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not much because everything that would be considered a pro, are the same things that they are untruthful about and end up becoming a con.

Cons

Constant shift change when being told initially that the shifts are set, low pay (though it is now a bit higher), gimmicks and lies, no benefits while working full-time, but the most significant con is how degrading the company is when interacting with (very qualified, at that) employees. They do not even take note of feedback and then shift blame regarding things that they were/are dishonest about. I took a look at previous reviews just to see how others have felt about Sysnet Global Solutions of Atlanta and it's apparent that they are rude, inconsiderate, unprofessional even in their responses. I've since moved on to brighter opportunities and to a place of better employment but in all of my career, I have never seen a company engage so negatively and unwilling to take heed to or even consider the opinion/feedback of their many associates.

Explore other reviews about Sysnet Global Solutions

5.0
6 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Easy work, fun environment go for it

Cons

Little money but can earn commissions

2.0
25 June 2019
Recommend
CEO approval
Business outlook

Pros

Sysnet is essentially an outbound call center. Depending on what campaign you get, you can get alot of calls or none at all. The good: There is mid month meals and it's in a conventiont location. Good for saving money on a minimal level. There could be alot of downtime. They promote internally for most positions. Anybody who interviews for the position gets hired, literally.

Cons

The bad: However, the job is definitely a job you get for no more than six months and move on. Call center agents are essentially treated like work bees, and managers (who are former call center agents) are definitely not qualified for their positions and make the work place environment laughable. Most of them are uneducated on the collegiate level, and unqualified. HR is non-existent. They also fire people who put in their two-week notice, and no not honor people's request for annual leave. Management also hires and fires regularly. The turnover rate is very substantial. Management fires a ton of agents and then hires a ton of agents to the training class right after. Agents generally do not last more than six months in the position and are replaced regularly by the incoming class. Even non-call center agent employees experience high turnover. If accepting position, definitely be aware of being on time and tardies. To conclude, this is a dead end job. Get in, interview with better companies, and move on as soon as you can. Last note: If I worked in corporate for another company looking to outsource a call center I would definitely not chose Sysnet. The pay for call center agents is substantially low and causes them to have below quality customer service. - [ ]

7
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