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Sysnet Global Solutions

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WORST COMPANY EVER TO WORK FOR !!! AVOIDDDDD!!! - Call Centre Agent Sysnet Global Solutions Employee Review

1.0
8 Mar 2020
Recommend
CEO approval
Business outlook

Pros

THERE HONESTLY IS NONE EXCEPT FOR GETTING TO GO HOME AT 5 OCLOCK

Cons

•management - senior managers don’t even give eye contact to you when they pass you by in the corridors, “team leaders” people who shouldn’t even be a manager(only wear a manager lanyard for there egos) talking down to you like a child ! Asking why you wore in the toilet for a certain amount of time (IMAGINE) •working environment - take over 200 calls a day ! You get treated like a slave worker for €10.50 an hour!! Not allowed to be on your phone WHATSOEVER ! and if there is a family emergency etc you get told to give you parents the number for reception (PRISON) •salary - you get told you can make up to an extra €500 a week in commission ( no such thing ) you get a call monitored every week and if you fail one in a month you get no commission at all, so your basically working your bum off to hit targets for ‘managers’ so they get paid and look good ( freaks ) •sugar coating - the company thinks it’s a great idea to feed you 24/7 with mid month meals and pizza once a month and the odd bag of jellies to share between of 8 (imagine) , but really all they are doing is hiding the fact that they are bullies and slave drivers.. try to keep you happy with food •mental health - they preach 24/7 about mental health but when it comes to it your asked ‘why are you depressed / sad) people have even been sacked for having mental health issues !!!! And also for been out sick for minding their sick child!!! They sack anybody and everybody for absolutely no reason whatsoever !!!! You could come in and say good morning and next of all you would be dragged up to a HR meeting room and handed your P45 ***I can’t express how unhealthy it is to work here and how it has affected my life. I will never EVER forget the days that I have worked here they have scarred me for life***

Explore other reviews about Sysnet Global Solutions

5.0
6 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Easy work, fun environment go for it

Cons

Little money but can earn commissions

2.0
25 June 2019
Recommend
CEO approval
Business outlook

Pros

Sysnet is essentially an outbound call center. Depending on what campaign you get, you can get alot of calls or none at all. The good: There is mid month meals and it's in a conventiont location. Good for saving money on a minimal level. There could be alot of downtime. They promote internally for most positions. Anybody who interviews for the position gets hired, literally.

Cons

The bad: However, the job is definitely a job you get for no more than six months and move on. Call center agents are essentially treated like work bees, and managers (who are former call center agents) are definitely not qualified for their positions and make the work place environment laughable. Most of them are uneducated on the collegiate level, and unqualified. HR is non-existent. They also fire people who put in their two-week notice, and no not honor people's request for annual leave. Management also hires and fires regularly. The turnover rate is very substantial. Management fires a ton of agents and then hires a ton of agents to the training class right after. Agents generally do not last more than six months in the position and are replaced regularly by the incoming class. Even non-call center agent employees experience high turnover. If accepting position, definitely be aware of being on time and tardies. To conclude, this is a dead end job. Get in, interview with better companies, and move on as soon as you can. Last note: If I worked in corporate for another company looking to outsource a call center I would definitely not chose Sysnet. The pay for call center agents is substantially low and causes them to have below quality customer service. - [ ]

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