Stay away from PSC now known as WISE - Participant Service Center (PSC) T. Rowe Price Employee Review

2.0
1 May 2017
Recommend
CEO approval
Business outlook

Pros

PTO, ability to get licenses with FINRA, meet some genuine people, these are the only pros I promise because once you see how horrible the place is you will be using the PTO like crazy

Cons

Overtime overtime overtime, the people running this department don't use logic or common sense. They let go half the department who can't obtain a series 6, and 63 license but don't replace them. Meanwhile calls are increased and mandatory overtime is getting scheduled. Working ten hour days with 30 minute lunches and getting watched like a hawk if you log off the phone. This is pure call center hell I wouldn't recommend anyone coming to work for this department it was the worst time of my life here. Everyone is throwing everyone under the bus in order to move ahead, whatever you do, do not apply for financial services group or any phone group. You will be stuck in the position after your year is up

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5.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Experienced with vast variety of tools, excellent tech stack and nice pay scale.

Cons

Less team bulding activities & fun. Always work!!!

3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Total compensation is competitive, new hires are eager to jump in, and it seems like a company strategy is finally coming together. Things continue to move slowly though because projects from the loudest voice or most tenured associates tend to get prioritized and throw off critical investments into fixing data, process, and tech debt issues to mature our ability to market like it’s 2026 instead of 2016.

Cons

Too many bottlenecks to execution; If you’re seeking to make a meaningful impact, don’t expect it fast. Expect to navigate uncertainty while the company claims to help clients do this for their portfolios instead of helping associates to help clients — This is branded fluff for leadership without clear direction, driving teams to waste too much time and energy in meetings and boring demo decks every month to make being busy look like value by being the loudest voice, which is what you’ll notice many of the most tenured associates do best. Slides might look pretty but AI doesn’t make sense of this noise and clients don’t benefit from all the hours spent in PowerPoint. Unclear ownership leads to internal redundancies or team friction, on top of the inconsistent documentation and fragmented data siloes that are ironically impeding readiness for AI mandates coming from the CEO.

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