Thought I would retire there - Helpline Specialist T. Rowe Price Employee Review

4.0
15 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Your peers, benefits, pay, culture. I loved the people I worked with. There was about 90 of us in my dept and we all got along great. We would have monthly activities and games to win prizes. You were allowed to give points to other associates who deserved it so they could turn it into money. Their attendance was great because as long as you had time in your time bank you would not get in trouble if you needed to leave early. The work that we did within the community was my fave part about working for T.Rowe. I was on several committees volunteering for the community and also committees for the associate’s events. T.Rowe tried to make work a fun place while still hitting our metrics.

Cons

Too much OT, not listening to associates ideas. If you work in 401k dept you have to be OK with working OT. They say it’s mandatory even though it’s really not. It is frowned upon though if you don’t contribute to most of the OT allotted for the week. Most of the time when they post for positions internally they already know who they want to fill that position but make other people apply.

Explore other reviews about T. Rowe Price

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Good mentorship Strong brand in market

Cons

Strict compliance can slow down processes

3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Total compensation is competitive, new hires are eager to jump in, and it seems like a company strategy is finally coming together. Things continue to move slowly though because projects from the loudest voice or most tenured associates tend to get prioritized and throw off critical investments into fixing data, process, and tech debt issues to mature our ability to market like it’s 2026 instead of 2016.

Cons

Too many bottlenecks to execution; If you’re seeking to make a meaningful impact, don’t expect it fast. Expect to navigate uncertainty while the company claims to help clients do this for their portfolios instead of helping associates to help clients — This is branded fluff for leadership without clear direction, driving teams to waste too much time and energy in meetings and boring demo decks every month to make being busy look like value by being the loudest voice, which is what you’ll notice many of the most tenured associates do best. Slides might look pretty but AI doesn’t make sense of this noise and clients don’t benefit from all the hours spent in PowerPoint. Unclear ownership leads to internal redundancies or team friction, on top of the inconsistent documentation and fragmented data siloes that are ironically impeding readiness for AI mandates coming from the CEO.

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