1.0
25 Feb 2026
Anonymous employee
Former employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
Loved most of the people with whom I worked.
Cons
Certain departments are held to exceptionally high standards related to communication and resolution, but are dependent on other departments who do not have to live up to the same expectations. Siloed workflow is fine for standard requests, but stymies any non-standard work. AND THERE IS A TON OF NON-STANDARD WORK. The sales team makes promises related to products that, sometimes, do not yet exist, and services that are not automated, so back-end has to make it work. Clients are left frustrated because work that is promised in (for example) 24 hours takes far more time because workflow is being built in real-time as opposed to workflow already existing.