TASC Reviews

Certain departments are held to exceptionally high standards related to communication and resolution, but are dependent on other departments who do not have to live up to the same expectations. Siloed workflow is fine for standard requests, but stymies any non-standard work. AND THERE IS A TON OF NON-STANDARD WORK. The sales team makes promises related to products that, sometimes, do not yet exist, and services that are not automated, so back-end has to make it work. Clients are left frustrated because work that is promised in (for example) 24 hours takes far more time because workflow is being built in real-time as opposed to workflow already existing.

This company is the most unorganized, Old Boys Club I’ve ever worked for. There is no actual job training. You are trained to do system demos, nothing else. There are so many different products but no one to explain anything to new people. Management does not set expectations at all, they just come back at you with unhelpful feedback and a link to follow to a training that is outdated. Everything is given to you in an outline but there is no one to help you understand what you were even given. If you don’t already know someone who works for this company, don’t work here. They are very unwelcoming and almost hostile in the way they treat new employees. The benefits suck if you don’t live in Wisconsin. They have two plans with BCBC of WI, and they’re horrible options for anyone with a spouse or children. They’re all about volunteering and charity, but the don’t want to actually pay employees enough to be able to donate anything.