One of the worst places I ever worked - Banking Specialist TD Employee Review

2.0
8 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Great benefits as far as health insurance

Cons

I could go on and on of how bad of a place it is to work in the call center. I don't think I ever hated a job so much in my life. DO NOT WORK IN THE CALL CENTER, it is pure hell working there. The QA people and your leadership team are paid to find something work with your calls. They get on you about your adherence which means you have to be on the phone 95% of the time. If your stuck on the phone with a customer and miss your break; there is no rescheduling of your break. If your sick or leave early it counted as call out and it also unapproved essentially it counts against you. They want you to report 15min prior to your shift so you can get login on the phone on time. You do not get paid for those 15min and that why there is a law suit facing this company.

Explore other reviews about TD

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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