Micro Management, NOT Legendary Customer Experience!! - Customer Service Representative (CSR) TD Employee Review

1.0
19 May 2022
Recommend
CEO approval
Business outlook

Pros

Ample PTO and Vacation time, remote work opportunity

Cons

Micro managed, often get incorrect answers from managers, usually 100+ calls in que, not long enough lunch break, training does not include the majority of systems you actually use or scenarios you face on a daily basis.

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5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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